Shipment:
1. We will dispatch the products in 1-3 working days upon receving your payment.
2. If you use ePacket, we guarantee 35 days for on-time delivery.
If you use China Post Registered Air Mail, we guarantee 45 days for on-time delivery.
If you use Standard Shipping, we guarantee 60 days for on-time delivery(except for Brazil, which is 90 days).
3. If you do not receive the package within the time of delivery, please just contact us, we will respond to you in 24 hours and compensate you.
Return and Refund Policy:
1. We offer 100% customer service. If the product is damaged, you can return the item to us in its original condition for a refund or an exchange.
2. Please contact us to get an authorization with 7 days after you get the item, and ask for returning address before sending the item back. We will return the payment after we received the return items.
Contact us:
If you have any problem, please feel free to contact us, we will answer to you ASAP.
Feedback:
1. Please e-mail me before leaving feedback if you are unhappy with your item, so we can work it out.
2. We will always give you positive feedback, and if you feel happy about us, pls leave a positive feedback for us too and we will do better.
Note:
1.Please allow a little size error due to manual measurement.
2.Please be reminded that due to lighting effects and monitor\`s brightness/contrast settings etc, the color tone of the website\`s photo and the actual item could be slightly different.
3. This notebook is new and will be a little stiff when you get in. As you use it every day, it will turn soft and smooth.